- Select “DocuSign” from the left-side menu option.
- On DocuSign home page, you will see two sections, ‘Administration’ and ‘Subscription’.
- From the ‘Subscription’ section, click on ‘Action’.
- Click on ‘Cancel Subscription’ from the dropdown which has multiple options.
- The ‘Do you want to Cancel DocuSign Business Pro Cloud Edition?’ window opens.
- From the ‘Reason for Cancellation’ dropdown menu, please select any one of the reason as per requirement.
- Provide your comment under the ‘Your Comment’ section.
- Click on ‘Proceed’.
- You will receive a confirmation notification saying ‘Cancellation Request Submitted’.