Ingram Micro currently offers all of Nomadesk’s features (file sharing, syncing and creating backups) within a single service plan. Now Resellers can purchase multiple Nomadesk subscriptions for a single Customer Account.
On the Ingram Micro Cloud Marketplace the Nomadesk service plan can be found under CLOUD SERVICES > COMMUNICATION & COLLABORATION.
By default the subscription includes a single seat. Use the + and – buttons to increment or decrease the number of seats. You will need one seat per User.
Once you have completed purchasing a Nomadesk subscription, allow a few minutes before logging in to your Reseller Control Panel to check the provisioning status.
After provisioning is complete you can go into your Customer’s Control Panel to assign seats to Users. Users can then log in to MyCP and access the Nomadesk Portal.
Please note that the first User assigned a seat will automatically have the privileges of the Group Manager.
All Users fall into a Group managed by the Group Manager.
Nomadesk allows Users to be transferred between Resellers. This feature is enabled within Odin and once a Reseller receives a User’s transfer code from a User they can proceed to transfer the User to another account.
Following is a comprehensive list of all knowledge base articles related to Nomadesk:
- How to: Delete a Nomadesk Subscription
- How to: Delete a Nomadesk User
- How to: Transfer a User to another Reseller
- How to: Acquire a Transfer Code
- How to: Edit User’s Information
- How to: Modify the Number of Seats
- How to: Sign In to Nomadesk Portal (Users)
- How to: Assign Seats to Service Users
- How to: Check Provisioning Status for a Nomadesk Subscription
- Nomadesk - Starter Guide
For help on using the Nomadesk please refer to: https://nomadesk.zendesk.com.