If this is your first time as a re-seller of Microsoft’s CSP subscriptions, ensure you have completed the ‘Conversion to CSP’ steps detailed here.
The Cloud Marketplace is an easier process for first-time orders to new Customers. If you are placing a subsequent order for a Customer that already has CSP-based Microsoft Dynamics 365 provisioned from this Cloud Marketplace, you may find it easier to purchase your order from the Customer’s Control Panel (click on the link for detailed steps).
On Ingram Micro’s Cloud Marketplace (CMP), you will find Microsoft’s Dynamics 365 for Financials (Dyn365) located under Business Applications.
Please note the following about the Dyn365 service plans:
i) Due to the complexity of Dyn365’s installation and connectivity, professional services are offered as an add-on. You can select the ‘Professional Services for Microsoft Dynamics 365’ option; fill out the ‘Request Form’ and allow Ingram Micro to do the rest.
ii) Microsoft does not refund upfront-paid, annual subscriptions
iii) If your customer already has a traditional Dynamics subscription, you can select between the following ‘conversion SKUs’: ‘Dyn365 for Team Members-from SA GP/SL Ltd’ or ‘D365 for Team Members-Add On GP Ltd/SL Lt’
iv) The ‘Welcome Email’ goes to the individual whose information was provided at the time of purchasing the subscription, if you want to receive the ‘Welcome Email’ you must provide your contact information
In the Customer Control Panel (CCP)
The ‘Welcome Email’ recipient can log in to the CCP from the link provided in the ‘Welcome Email’. This step is required for getting the one-time access to the Microsoft portal (refer to ‘How to: First-Time Access to Microsoft Portal (mandatory)’).
You can upgrade and download licenses from the CCP (refer to ‘How to: Upgrade/Downgrade Licenses Quantity (CCP)’).
From the Microsoft portal you can do the following, click the links for detailed steps:
- Create a user account
- Add a license to a user account
- Assign a security role to a user
- (Optional) Assign an administrator role
- Enable or disable users
- Create a non-interactive user account
- Create an application user