Welcome to Ingram Micro Hosted Exchange!
Ingram Micro Hosted Exchange, based on Microsoft Exchange 2013, delivers professional email accounts based on a company’s personalized email address, shared address books, calendars, and access to shared materials. The Ingram Micro Hosted Exchange solution provides customizable packages and options to fit particular business needs.
This starter guide is intended as a reference to help you get your Ingram Micro Hosted Exchange services set up. It assumes that you already have a Hosted Exchange account. If you need more information on how to sign up for our services, see the Hosted Solutions Reseller Starter Guide.
The topics covered in this starter guide include the following:
- Creating Email Accounts
- Creating Email Aliases
- Managing Spam with SpamExperts Anti-Spam
- Using Outlook Web App to Connect to Your Mailbox
- Configuring Email Clients to Connect with Exchange Server
- Configuring Mobile Devices to Connect with Exchange Server
Creating Email Accounts
The number of mailboxes you can create depends on which service plan you have purchased. Extra mailboxes can always be purchased as additional resources. Navigate to the Account tab and click Buy Additional Resources to check how many mailboxes you have available and purchase more if necessary. See the link below for step-by-step instructions to create a new email account from within the Customer Control Panel.
Creating Email Aliases
An email alias is an email address that forwards to one of your existing email accounts. It enables you to receive mail that is sent to multiple email addresses. For example, email@example.com could set up an alias at firstname.lastname@example.org so that emails sent to the common mis-spelling of his name would be forwarded to his inbox. See the link below for step-by-step instructions to create a new email alias.
Managing Spam with SpamExperts Anti-Spam
SpamExperts uses advanced filtering algorithms and spam pattern detection methods to separate legitimate email from unsolicited bulk mail, or spam. The link below takes you to step-by-step instructions that explain the different functions that you need to understand to manage your Spam with SpamExperts.
Using Outlook Webb App to Connect to Your Mailbox
Your Hosted Exchange Email account includes Outlook Web App, which enables you to check your email from any computer connected to the Internet. This service is also a great alternative for Users who do not have Outlook software installed on their computer.
Configuring Email Clients to Connect With Exchange Server
You can use most email clients to access your Hosted Exchange mailboxes. The links below contain instructions for configuring some of the most popular clients to connect with your Exchange Server mailbox.
You can find configuration instructions for other clients in the Hosted Exchange section of our knowledge base.
Configuring Mobile Devices to Connect with Exchange Server
You can also use most mobile devices to connect via ActiveSync with your mailboxes. You will find setup instructions for the most popular devices in the links below.
You can find configuration instructions for other mobile devices in the Hosted Exchange section of our knowledge base.
After following the instructions above, you should have an understanding of the basic setup and operation of your Hosted Exchange mailboxes. For more information on Hosted Exchange or our other Hosted Solutions, see our comprehensive knowledge base at https://kb.cloud.im/hc/en-us.