WHAT IS OUTLOOK WEB APP (OWA)?
Your Hosted Exchange subscription includes Outlook Web App, a service of Exchange Server that enables users to access their mailboxes through a Web browser. With OWA, users can perform many of the same functions that can be done in Microsoft Outlook, such as read and send messages, organize contacts, create tasks and rules, schedule appointments, and access public folders. All of this can be done from anywhere over the Internet.
Please Note: OWA can be used with any browser under any operating system, however using Microsoft Internet Explorer 6.0 or higher on a Windows-based environment ensures that you will be able to use the complete set of features.
You can access OWA through a link that can be found in the Customer Control Panel. Follow the instructions below to find your link within the Customer Control Panel.
1) Log in to the Customer Control Panel and select your Exchange subscription from the drop-down menu at the top, right-hand side of the page.
2) Navigate to the Exchange tab and click on the Display name for the mailbox.
3) You will see the link there under the Mailbox Access heading. You can click this link to access OWA, and also record the URL so that next time you can go there directly with your browser.
4) Sign in using the username (email address) and password that was set when the account was set up.
Once you have signed in to OWA, you will be able to perform many of the functions that you are accustomed to performing within Microsoft Outlook, including reading and sending messages, organizing contacts, creating tasks and rules, scheduling appointments, and accessing public folders.
For more information on how to use the Outlook Web App interface and its many features, we recommend clicking on the Help button located in the top-right corner of the OWA interface. The help button appears as a question mark (?) and contains many articles related to using Outlook Web App.