Any credits that have been applied to your account will be visible within your financial documents section under the ‘Invoice History’ tab within 1 to 2 business days. Note that if you have been given a credit to be applied on a specific date it will not be available in your control panel until that time.
Account credits will automatically be applied to the next billing event (new order, renewal order). Credit application will 1be visible in the ‘Attached Payments’ section for the invoice they were attached to.
Once a credit has been completely used, its status will change from ‘Open’ to ‘Closed’.