How do I retrieve historical invoice information? To retrieve copies of historical invoices generated prior to April 2nd, 2018 you will need to contact the customer support team at IMCloudServiceDesk@cloud.im. Related articles 02 How to View Invoices How do I change my account information? 07 How to View Account Status from Unified Control Panel How do I submit a payment for open invoices? (New Unified Reseller Control Panel) How is my consolidated invoice date determined?