This document will provide you information about how to Order a Subscription through the Reseller Control Panel.
- We recommend that Ingram Micro Cloud resellers place most orders for their customers through the Cloud Marketplace. However, an alternate method to place orders is through the Reseller Control Panel.
- This article provides step-by-step instructions for ordering subscriptions for your customer through the Reseller Control Panel.
NOTE: You should have a good understanding of the Reseller Control Panel before using this method to place orders. See the Introduction to the Reseller Control Panel for more information. You also need to create the customer account first before placing order. Refer to the article- Creating Customer Accounts through the Reseller Control Panel.
Follow these instructions to place an order for your end customer through the Reseller Control Panel.
1) Log into your Reseller Control Panel.
2) You will see the Marketplace option of the menu. Type in the product or company name you wish to search and select the option.
3) Select Add To Cart on the service plan you wish to choose. Then click on the cart option when you see change to .
4) Select the quantity of the service plan and include any add on options you wish before selecting .
5) Use the Select Existing Customer option to browse through one of displayed existing customers or use one of the search box options by clicking . Once found, click on .
6) If the Selected Customer Information is correct, select .
7) Type in the Microsoft Partner Network Information and then select .
8) Fill in the Microsoft CSP Account Information fields before selecting .
9) The final Place an Order page will allow you to confirm all the order and customer information before selecting .
10) You will see the Order Details page with the order number. Make sure to copy and save that in relation to the customer.
The Sales Order will take up to 24 hours to process. Click on to follow it.
The subscription will then become active once you see the Sales Order change from to .
This document has provided information about Ordering Subscription through Reseller Control Panel.