If your customer wants to stop using services of the AvePoint, so you can easily cancel the subscription.
- Login to the Customer Control Panel.
- Click on the AvePoint Online Services from the left side menu.
- You will see detailed information about AvePoint Services.
- As you scroll down, you will be able to see the information of your AvePoint Subscription.
- Click on the ACTIONS button.
- You will see a drop down menu. Select the Cancel Subscription from the available options.
- You will see a pop – up. Select your reason of cancelling the subscription, provide the comment (if any) and click on the PROCEED.
- Subscription will be canceled, once the Cancellation Order is processed.