Logo

IngramCloud

Welcome
Login
Home Solutions
New support ticket
Check ticket status

Most Read Solution Articles

02 Microsoft 365 NCE - How to find your Partner MPN ID and Tenant Domain
03 How to View and Copy the License Key of the Microsoft CSP Perpetual Subscription
02 How to View & Download Invoices and other Financial Documents
02 How to View and Download the Software for Microsoft Perpetual Subscription
01 How to Purchase Microsoft Perpetual Software in CSP from Reseller Control Panel
04 Place an Azure NCE subscription order in the CMP
03 How to Pay Unpaid Invoices
Ingram Micro Cloud Marketplace - New Reporting and Data Export (RDE) – April 2022
06 How to Setup ACH (For USA) and Direct Debit (Eurozone countries) as a payment method
11 Adding credit cards at UX1 Control Panel

Useful Articles

Modern Support - Contact Directory
Modern Support - Contact Directory for End-Customers to report Microsoft Office 365 issues
Modern Support - Contact Directory for End-Customers to report Microsoft Azure issues
Modern Support - Contact Directory for Customers to report Cloud Referral issues
Modern Support Self Service Portal (SSP) - How to login
Modern Support Self Service Portal (SSP) - How to create a ticket

Browse Support Topics

For New Resellers

How to Use the Cloud Marketplace 6
Frequently Asked Questions 3
About Support 7

Cloud Referral

Cloud Referral - Starter Guide 4
Cloud Referral - FAQs 8
Cloud Referral Portal 6

Cloud Marketplace

Ideas Portal 2
Billing - General 17
Cloud Marketplace - Starter Guide 30
Shopping Cart Feature 5
Billing - Net Terms - FAQs 8
Billing - Direct Debit - FAQs 16
Billing - Consolidated Invoicing - FAQs 11
Release Notes 33
Cloud Store 7
Cloud Store - Sales Category 5

Xvantage

Billing - Net Terms - FAQs 0
Billing - Consolidated Invoicing - FAQs 0

Cloud Marketplace Integrations

PSA Integrations - Introduction & Release Notes 21
PSA Integrations - Syncro 10
PSA Integrations - ConnectWise 15
PSA Integrations - Autotask 9
Cloud Marketplace APIs 2
PSA Integrations - QuickBooks 6
PSA Integrations - Xero 9
PSA Integrations – Dynamics 365 10

Reseller Control panel

Branding 9
New Unified Control Panel 117

Customer Control Panel

Customer Control Panel - Starter Guide 19

Security Solutions

Check Point 10
Cisco Umbrella 4
DeliverySlip Secure Messaging 28
Entrust 16
ESET 4
Hornet Security 2
IBM MaaS360 with Watson 45
IBM Security ReaQta 19
IBM Security Verify 13
Kaspersky Lab 17
Rpost - RMail 8
Sophos 1
Spamina 14
Trend Micro - Cloud App Security 6
Trend Micro - Hosted Email Security (HES) 17
Trend Micro - Worry Free Business Security 11

Cloud Infrastructure Solutions

Ingram Micro IaaS Azure Security Services 0
IaaS Cost Optimization Services 4
IaaS Managed Services 8
Amazon Web Services (AWS) - Cloud Checkr 11
Ingram Micro AWS FTR 1
IBM Cloud 16
Ingram Micro Cloud Orchestrator (IMCO) 33
Microsoft Azure 63
Google Cloud Platform (GCP) 6
AWS Simple Active Directory & Workspaces 2

Business Applications

Adobe 14
HelloSign - Connect 2
Microsoft CSP Perpetual Software 4
Microsoft 365 NCE 19
Microsoft - Software Subscriptions in CSP 1
Microsoft – Windows 10 8
IBM SPSS Modeler 13
IBM SPSS Statistics 14
Autodesk 22
DocuSign 10
Intuit Quickbooks Online (QBO) 7
Microsoft Dynamics 365 for Financials 4
New Day At Work - Workspace 365 29
Microsoft: Announcements 2
Microsoft: General Information 3

Xvantage Business Applications

Microsoft Dynamics 365 for Financials 0

Communication and Collaboration

TeamViewer 1
Cisco Flex 1
Skype for Business (Microsoft Teams) 10
Cisco 1
Cisco Spark 3
DropBox 35
Google Workspace 19
Ingram Micro Microsoft Lync 4
Intermedia 6
Microsoft Office 365 46
Nomadesk 16
InfraCom - MS Teams Direct Routing 2
GoTo Resolve 1

Backup and Disaster Recovery

Acronis 14
Dropsuite - NFR 4
IBM Spectrum Scale 2
IBM Spectrum Storage Insights Pro 9
IBM Spectrum Protect Plus 9
Storage Guardian 11
Acronis Backup for O365 7
Acronis Backup - PAYG and Capped Storage 9
Acronis - Volume Pricing/ Branding and White Labeling 5
Dropmysite (DMS) 68
Dropsuite - Email Backup and Archiving 38
Commvault - Metallic 2
Cirrus - CT4 2

Xvantage Backup and Disaster Recovery

AvePoint - Migration Suite 0
Acronis 0
Dropsuite - Email Backup and Archiving 0
IBM Spectrum Storage Insights Pro 0

Professional Services, Management and Training

AvePoint - Migration Suite 9
BitTitan – MSP Complete 17
Pluralsight 1

Digital Marketing Solutions

Ecwid - Online Store 12
SiteLock 7

Industry Solutions

Microsoft Office 365 Charity 1
O365-Academics : Microsoft Office 365 - Education 4
FAQ - Microsoft EOL Subscription 1

Xvantage Industry Solutions

O365-Academics : Microsoft Office 365 - Education 0
Microsoft Office 365 Charity 0

Ingram Micro Services

Comms Care 2

Connect

Microsoft 365 Connect 7
Connect 14

Cloud Platform

Cloud Solutions 1

I - Xvantage Knowledge Base Articles

AWS 0
Home Solutions