IngramCloud

Ideas Portal 2

• 01 Ideas Portal - Introduction
• 02 Ideas Portal – Accessing the Portal

Partner Portal 5

• 01 Partner Portal - Introduction
• 02 Partner Portal – Contact Support
• 03 Partner Portal – Accessing the Partner Portal
• 04 Accessing Programs
• 05 How to Complete a Task

Go-to-Market Hub 31

• 0.1 Ingram Micro Cloud Go-to-Market Hub Update - January 2021
• 00 Ingram Micro Cloud Go-to-Market Hub Update - October 2020
• 01 Introducing the Go-to-Market Hub, your access to sales training and marketing materials
• 02 Go To Market Hub - Getting started
• 03 Go to Market Hub – Setting Up Your Account

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ConnectWise Integration Guide 15

• 01 ConnectWise Integration - Introduction
• 02 Release Notes for ConnectWise Integration 1.2
• 02.1 Release Notes for ConnectWise Integration 1.3
• 02.2 Release Notes ConnectWise Integration 1.4
• 03 Configuring ConnectWise Integration

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Billing - General 17

• 01 How To Switch To Classic Panel
• 02 How to View & Download Invoices and other Financial Documents
• 03 How to Pay Unpaid Invoices
• 04 How to View Order History
• 05 How to Setup Or Enable Credit Card or Other Automatic Payment Method

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Cloud Marketplace - Starter Guide 27

• 01 Activating Your Ingram Micro Cloud Marketplace Account
• 02 How Do I Set the Security Question and Answer for The Staff User?
• 03 How do I sign up for notifications on Marketplace updates and downtime
• 04 How to activate and configure your White-Label Marketplace
• 05 How to Add a New Customer to Unified Reseller Control Panel

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Shopping Cart Feature 5

• 01 Shopping Cart - Introduction
• 02 How to: Save Shopping Carts
• 03 How to: View Saved Shopping Carts
• 04 How to: Edit Saved Shopping Carts
• 05 How to: Delete Saved Shopping Carts

Billing - Net Terms - FAQs 17

• 00 Wire transfer, EFT and Check payments details for submitting payments for invoices
• 01 What is the approval process for using “Net 30 Terms”?
• 02 About the ‘Credit Hold’ Status on Your Account
• 03 Can a Net Terms reseller add a new credit card?
• 03 Can I change an existing Credit Card payment terms over to “Net 30 Terms”?

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Billing - Direct Debit - FAQs 17

• 01 Are there different types of Direct Debit Schemes and which one applies to the Ingram Micro Cloud Marketplace?
• 02 Does the Direct Debit Mandate expire?
• 03 How long does the transfer take from a current payment method to Direct Debit?
• 04 How To Setup Direct Debit As Payment Method in New Unified Reseller Control Panel
• 05 I am an existing Ingram Micro Cloud Reseller, can I sign up for “Direct Debit”?

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Billing - Consolidated Invoicing - FAQs 20

• 01 About the ‘Credit Hold’ Status on Your Account
• 02 Are all subscriptions/services included in consolidated invoicing? What is not included?
• 03 Can I receive one invoice for all my transactions?
• 04 Can I still receive one invoice per customer?
• 05 Can you provide an example of how the invoicing will work?

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Release Notes 26

• Ingram Micro Cloud Marketplace – Microsoft Update – April 2021
• Ingram Micro Cloud Marketplace Update - March 2021
• Ingram Micro Cloud Go-to-Market Hub Update - October 2020
• Ingram Micro Cloud Marketplace – Microsoft Update – October 2020
• Ingram Micro Cloud Marketplace Upgrade - May 2020

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Cloud Store 7

• 01 Overview of the Cloud Store
• 02 Cloud Store - Quick Start Guide
• 03 Cloud Store - Table of Contents
• 04 Downloads
• 05 Roles and Responsibilities

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Cloud Store - Sales Category 5

• 01 Sales Category – Introduction
• 02 How to: Create a New Sales Category
• 03 How to: Add a Service to a Category
• 04 How to: Add or Change Sales Category's Icon
• 05 How to: Remove a Sales Category’s Icon