With the goal of delivering a best-in-class support experience for our valuable partners, Ingram Micro Cloud has launched a new Modern Support experience. This new initiative includes certified local Ingram Micro support personnel available to assist our cloud channel partners with all kinds of Cloud Marketplace billing, administrative, and technical inquiries.


Support Hours

Our partners can access Modern Support during:

  1. Local business hours, to log any type of issue or request.
  2. Off-business hours & holidays, to log critical issues.


Support Channels

Our partners can access Modern Support via Email, Phone or Chat using the details mentioned in the table below.


For self-service, our knowledge base Solutions : IngramCloud consists of helpful support articles that can be leveraged to explore various how-to processes and learn best practices for managing subscriptions and products purchased through Ingram Micro Cloud.

CountryEmailPhoneChat
Australiaimcloudservicedesk.au@cloud.im1-800-464-519https://au.cloud.im/
Austriaimcloudservicedesk.de@cloud.im0800-802-149https://de.cloud.im/
Bahrainimcloudservicedesk.me@cloud.im971 4 586 8743
https://me.cloud.im/
Belgiumimcloudservicedesk.benelux@cloud.im0-800-268 28https://be.cloud.im/
Brazilimcloudservicedesk.pt@cloud.im0-800-892-1302https://pt.cloud.im/
Bulgariaimcloudservicedesk.de@cloud.im800-118-1172 https://de.cloud.im/
Canadaimcloudservicedesk.ca@cloud.im1-844-564-0515https://ca.cloud.im/
Chileimcloudservicedesk.la@cloud.im1230-020-0566https://la.cloud.im/
Colombiaimcloudservicedesk.la@cloud.im01-800-5189920https://cp.co.na.cloud.im
Croatiaimcloudservicedesk.de@cloud.im0800-806-084 https://de.cloud.im/
Czech Republicimcloudservicedesk.de@cloud.im800143-006https://de.cloud.im/
Egyptimcloudservicedesk.me@cloud.im8000009253https://me.cloud.im/
Finlandimcloudservicedesk.de@cloud.im800-917-254https://de.cloud.im/
Franceimcloudservicedesk.fr@cloud.im0-805-080 069https://fr.cloud.im/
Germanyimcloudservicedesk.de@cloud.im0-800-183 0822https://de.cloud.im/
Hong Kongimcloudservicedesk.hk@cloud.im800-906-522https://hk.cloud.im/
Hungaryimcloudservicedesk.de@cloud.im(80) 088 480https://de.cloud.im/
Indiaimcloudservicedesk.in@cloud.im000-800-100-4413  https://in.cloud.im/
Irelandimcloudservicedesk.uk@cloud.im800200372https://uk.cloud.im/
Italyimcloudservicedesk.it@cloud.im800-787 944https://it.cloud.im/
Jordanimcloudservicedesk.me@cloud.im971 4 586 8743https://me.cloud.im/
Kuwaitimcloudservicedesk.me@cloud.im
971 4 586 8743
https://me.cloud.im/
Malaysiaimcloudservicedesk.my@cloud.im1-800-81-7971https://my.cloud.im/
Mexicoimcloudservicedesk.la@cloud.im01-800-099-0715https://la.cloud.im/
Netherlandsimcloudservicedesk.benelux@cloud.im0-800-022-8549https://nl.cloud.im/
New Zealandimcloudservicedesk.nz@cloud.im0-800-995-050  https://nz.cloud.im/
Omanimcloudservicedesk.me@cloud.im971 4 586 8743
https://me.cloud.im/
Pakistanimcloudservicedesk.me@cloud.im00800-90-044-396https://me.cloud.im/
Peruimcloudservicedesk.la@cloud.im800-00-761https://la.cloud.im/
Polandimcloudservicedesk.de@cloud.im800 005 008https://de.cloud.im/
Portugalimcloudservicedesk.es@cloud.im800-812-832https://es.cloud.im/
Qatarimcloudservicedesk.me@cloud.im971 4 586 8743https://me.cloud.im/
Romaniaimcloudservicedesk.de@cloud.im0800 360 229https://de.cloud.im/
Saudi Arabiaimcloudservicedesk.me@cloud.im8008500012https://cp.sa.eu.cloud.im
Singaporeimcloudservicedesk.sg@cloud.im800-130-1797https://sg.cloud.im/
Sloveniaimcloudservicedesk.de@cloud.im080 688 889https://de.cloud.im/
South Africaimcloudservicedesk.me@cloud.im971 4 586 8743https://me.cloud.im/
Spainimcloudservicedesk.es@cloud.im0-900-838-878https://es.cloud.im/
Swedenimcloudservicedesk.se@cloud.im020-889-854https://se.cloud.im/
Switzerlandimcloudservicedesk.de@cloud.im0800-555-902https://de.cloud.im/
Turkeyimcloudservicedesk.me@cloud.im212 888 90 23https://me.cloud.im/
United Arab Emirates imcloudservicedesk.me@cloud.im971 4 586 8743https://me.cloud.im/
United Kingdomimcloudservicedesk.uk@cloud.im0-808-189 1443https://uk.cloud.im/
USimcloudservicedesk.us@cloud.im1-844-256-8346https://us.cloud.im/