You can cancel your subscription right from the new Unified Reseller Control Panel.


  1. Log into your Reseller Control Panel.
  2. Click on the Account


  1. Now select Subscriptions tab from the Account menu.


  1. Here you will see the full list of your subscriptions. Select the subscription you want to cancel by using the Show Search button or simply clicking on it from the list.


  1. Now click on the CANCEL SUBSCRIPTION button for cancelling the subscription.


  1. A cancellation confirmation pop up window will appear. To confirm the cancellation:
  • Select the reason for cancellation from the dropdown menu
  • Provide your Comment (optional)
  • Click on PROCEED


  1. If you face any issues, please contact to the Support at IMCloudServiceDesk@cloud.imto process the Cancellation Order.



This document has provided information about How to Cancel Your Subscription from the Unified Reseller Control Panel.