mceclip0.pngObjective

You can view and manage the customers’ subscriptions from the Unified Reseller Control Panel. You can renew, disable/ enable automatic renewal, cancel and put on hold.

mceclip1.pngHow Do I Get There?

  • Login to your Ingram Micro Cloud Marketplace
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  • Once logged in, click on the CONTROL PANEL.
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  • You will be redirected to the Unified Reseller Control Panel.
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mceclip5.png How Do I Manage the Customers’ Subscription?

  1. Once you are landed to the Unified Reseller Control Panel, click on the Customers at the left side menu.

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  1. Here you will see the three options in the Customers sections, i.e. Subscriptions, Orders and Customers. Subscription is auto selected as it is the first option in the list.

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  1. Click on the MANAGE button for the subscription you want to manage.

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  1. Now you will see the subscription details.

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  1. Click on the Ellipsis at the top right corner. You will see the options to:
    • Renew
    • Disable auto – renew
    • Put on hold
    • Cancel Subscription

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