1. To access to the portal, click here – https://kb.cloud.im/hc.



  1. Click on Sign – in, to either Sign in (if you have credentials) or to Sign Up (for a new account). A window will pop – up.



  1. Go to the bottom of Sign – in window, you’ll see “Sign Up” link. Click on Sign – up to get registered.



  1. A New pop – up window will open, with the fields as –
    • Your Full Name – Please fill in your full name
    • Your Email – Please fill in the company/your email address. A welcome email will be sent on this email ID.


  1. After filling up all the details, click on “I’m not Robot” option to verify you are not a Bot/Robot. A verify window will open with the instructions.


  1. Read the instructions and response accordingly to verify and click on VERIFY.


  1. Once you’re verified, click on Sign – up.


  1. After clicking on Sign – up, you’ll get a confirmation message.mceclip9.png


  1. You’ll get the verification link to create the password. Go to your email address, search for the email address and click on the link. mceclip10.png


  1. After clicking on the link, it’ll redirect you to the Ingram portal to choose a secret password.
    • Choose a password with below requirements –
      • It must be at least 5 characters long
      • It must be different from the email address.
    • Click on Set Password



  1. You’ll be logged – in and you’ll see your name right on TOP – RIGHT Side of the screen..mceclip12.png