07 How to: Use Existing Credit to Clear Open/Unpaid Invoices
Modified on: Tue, 27 Jul, 2021 at 1:24 PM
Credit balances and credit memos can be used to pay open invoices. Here is how:
- For Prepaid accounts, credit balances will automatically be applied towards open invoices.
- For Net Term accounts
- For the US - Please contact support at IMCloudServiceDesk.firstname.lastname@example.org and request the credit to be applied to invoices.
- For the rest of the world - follow the steps on How to Pay Unpaid Invoices
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