Every DD payment requires a mandate. The required content of this mandate is defined by the European Payments Council (EPC).  The Reseller should have at the least the following information at hand to successfully request a Direct Debit mandate. (Please be aware that the requirements may change pending new regulations)

  • Name of the Debtor
  • Address of the Debtor
  • Postal code/place of the Debto
  • Country of the Debtor
  • Email address of the Debtor
  • IBAN of the Debtor
  • BIC of the bank of the Debtor