mceclip0.pngObjective

You can disable/ enable automatic renewal your subscription right from the Unified Reseller Control Panel.

mceclip1.pngHow Do I Get There?

  • Login to your Ingram Micro Cloud Marketplace
 mceclip0.png
  • Once logged in, click on the CONTROL PANEL.
 mceclip3.png
  • You will be redirected to the Unified Reseller Control Panel.
 mceclip4.png

 

mceclip5.png How Do I Disable/ Enable Automatic Renewal of My Subscriptions?

  1. Once you are redirected to the Unified Reseller Control Panel, Click on the Account at the left side menu.

 mceclip6.png

  1. Now select the subscription from the Account Section.

 mceclip7.png

  1. Here you will get the list of the subscriptions.

 mceclip8.png

  1. Select the subscription you want to disable for by clicking on it.

 mceclip9.png

  1. Now click on the CANCEL SUBSCRIPTION button for cancelling the subscription.

 mceclip10.png

  1. You will get a pop – up for confirmation.
    1. Select the reason for cancellation
    2. Provide your Comment (optional)
    3. Click on the PROCEED

 mceclip11.png

  1. If you face any issues, please contact to the Support at IMCloudServiceDesk@cloud.im to process the Cancellation Order.