You can disable/ enable automatic renewal your subscription right from the Unified Reseller Control Panel.
How Do I Get There?
How Do I Disable/ Enable Automatic Renewal of My Subscriptions?
- Once you are redirected to the Unified Reseller Control Panel, Click on the Account at the left side menu.
- Now select the subscription from the Account Section.
- Here you will get the list of the subscriptions.
- Select the subscription you want to disable for by clicking on it.
- Now click on the CANCEL SUBSCRIPTION button for cancelling the subscription.
- You will get a pop – up for confirmation.
- Select the reason for cancellation
- Provide your Comment (optional)
- Click on the PROCEED
- If you face any issues, please contact to the Support at IMCloudServiceDesk@cloud.im to process the Cancellation Order.