The subscriptions having the flexibility to switch the plans, can be switched from the Customer Control Panel.

NOTE: For subscriptions that do not allow you to switch between service plans the ‘CHANGE SERVICE PLAN’ option will not be available.


  1. Login to the Customer Control Panel.


  1. Click on the Account tab from the left side menu.


  1. Now click on the Subscription option.


  1. Click on the subscription’s name.


  1. Click on the CHANGE SERVICE PLAN button.


  1. Select the plan from the list, select the Subscription period and click on the FINISH button.


  1. Review the order and click on the CONFIRM button to place the order.


  1. As the order is completed, your service plan will be changed.