1) Click on ‘Databases’ link under the ‘More Services’ section

2) Select the database you want to backup

3) Click on ‘Access Host’ tab

4) Click on ‘Add New Access Host’

5) Enter for ‘Access Host IP’

6) Click the Submit button








1) Go to Database > Remote MySQL

2) Enter in ‘Host (% wildcard is allowed)’ field

3) Click Add Host button


Parallels Plesk:






1) Go to home > Tools and Settings > IP Addresses

2) Tick the ‘Switch on the rule’ checkbox

3) Enter a unique name for the rule such as ‘Dropmysite Database’

4) In ‘Allow connections to the following port or port range’ enter

5) Select the ‘TCP Protocol’ option

6) Click the OK button


Here is the complete list of articles related to database backups:

 To see a complete list of all help articles for Dropmysite, refer to the Table of Contents (TOC) in the Dropmysite – Starter Guide.