For Personal Email Backups upgrade and downgrade is based on changing the storage space limit. You can select between: 5GB, 10GB, 25GB, 50GB, 75GB or 150GB.
Business Email Backups or Business Email Archive can be upgraded or downgraded by increasing or decreasing the number of licenses. You will be required to have a license for every mailbox you want to backup and/or archive.
Note: You cannot downgrade subscriptions below the amount of storage space or licenses already in use.
- Login to your Customer Control Panel (CCP)
- Select the ‘Dropmyemail’ tab
- Click Buy More Storage button
Enter the number of additional seats/select the amount of additional storage space that you require
Note: Personal Email Backup is upgraded by purchasing additional storage space.ii) ‘Business Email Archiver’ and ‘Business Email Backup’ require you to purchase a license for every mailbox you want to assign a Dropmyemail service to.
i) ‘Personal Email Backup’ requires you to purchase storage space.
- Review your order details and place the order.