The following table summarizes who to call if you require assistance in the following areas:
Team Name: | Autodesk Licensing Team | IM Helpdesk | Autodesk Online Help |
Email: | Autodesk-Licensing@IngramMicro.com
| IMCloudServiceDesk@cloud.im |
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Phone No: | 1-800-456-8000 x 76027 | 1-844-CLOUDIM (256-8346) |
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Adding Seats on an Autodesk Subscription |
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Cloud Marketplace Issues |
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Disabling auto-renew |
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How to use Autodesk products |
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How to obtain a CSN |
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Obtain discounts & promotions |
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Provisioning Status |
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Returns/Cancellations |
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Following is a comprehensive list of all articles related to Autodesk:
- Autodesk - Starter Guide
- How to: Purchase Autodesk from IM Cloud Marketplace
- Important! How to: Order New Subscriptions from your Reseller Control Panel (RCP)
- How to: Check Autodesk’s Provisioning Status on your Reseller Control Panel (RCP)
- How to: Add or Remove Seats to an existing Subscription using your Customer Control Panel (CCP)
- How to: Disable Auto-Renew (Cancel Subscriptions) from your Reseller Control Panel (RCP)
- How to: Download Autodesk software from the Autodesk Account Management Portal
- Autodesk - FAQs
- Important Considerations