If this is your first time as a re-seller of Microsoft’s CSP subscriptions, ensure you have completed the ‘Conversion to CSP’ steps detailed here.

Cloud Marketplace

The Cloud Marketplace is an easier process for first-time orders to new Customers. If you are placing a subsequent order for a Customer that already has CSP-based Microsoft Dynamics 365 provisioned from this Cloud Marketplace, you may find it easier to purchase your order from the Customer’s Control Panel (click on the link for detailed steps).

On Ingram Micro’s Cloud Marketplace (CMP), you will find Microsoft’s Dynamics 365 for Financials (Dyn365) located under Business Applications. You can directly search it in the search box.


Please note the following about the Dyn365 service plans:

i) Due to the complexity of Dyn365’s installation and connectivity, professional services are offered as an add-on.

ii) Microsoft provides Dynamics 365 for Financials Business Edition as add on as well.



In the Customer Control Panel (CCP)

The ‘Welcome Email’ recipient can log in to the CCP from the link provided in the ‘Welcome Email’. This step is required for getting the one-time access to the Microsoft portal (refer to ‘How to: First-Time Access to Microsoft Portal (mandatory)’).

You can upgrade and download licenses from the CCP (refer to ‘How to: Upgrade/Downgrade Licenses Quantity (CCP)’).

Microsoft Portal

From the Microsoft portal you can do the following, click the links for detailed steps:

For comprehensive help and support on Dyn365 click the links.