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If you want to disable the automatic renewal of the AvePoint subscription, it can be done via Customer Control Panel. Please follow below process to disable automatic renewal of your AvePoint Subscription.

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  1. Login to the Customer Control Panel.

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  1. Click on the AvePoint Online Services from the left side menu.

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  1. You will see detailed information about AvePoint Services.

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  1. As you scroll down, you will be able to see the information of your AvePoint Subscription.

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  1. Click on the ACTIONS button.

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  1. You will see a drop down menu. Select the Disable Automatic Renewal from the available options.

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  1. Automatic Renewal will be disabled for this subscription.