You can download the IDsync Client tool from the Reseller Control Panel.


1) Log in to your Reseller Control Panel.

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2) Click on the Classic Panel button to switch to the classic reseller control panel.

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3) Do not change the Operation Mode and click on Products available in the left Menu.

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4) Select the Subscription Tab.

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5) Here you will see the list of available subscriptions. Click on the Manage button in front of the IDSync subscription.

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6) Now click on the Begin IDsync Client Download button and the download will start.
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If download does not begin automatically, it is recommended that you get in touch with IDSync’s Support.

Once download is complete you can use the ‘Customer Name’ and ‘Customer License Number’ to initialize installation.

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Refer to this article for links to IDSync product installation and user guides.