Overview

If any user hasn’t receive a welcome email or has deleted the email, so you can resend the Welcome email to the user. Follow below process for resending the Welcome email.

Note: This option is only available for Users or Admins who have not accepted their invitation yet.

Process

  1. Login to the Customer Control Panel.
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  2. Click on the Dropbox option in the left side menu.

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  1. On the Dropbox section, scroll down to view the list of the users.
  2. Click on the ACTIONS > Resend Welcome Email button for the user you want to resend the invitation email.

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  1. Email notification will be sent to the user’s registered email address.