If the user has an add-on assigned as well, the add-on must be unassigned first.

1) Log in to your Customer’s Control Panel (CCP)

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2) Select the ‘IBM Connections Cloud’ tab

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3) Select the ‘Subscribers’ tab

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4) On the ‘Subscribers’ page, click Modify corresponding to the user whose base product assignment you want to revoke:

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5) Click the Add/Remove Add-Ons button (if applicable) then go to Step 6 or Add/Remove Entitlements button:

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6) Under the ‘Add or Remove Subscriptions’ section, select the base product under ‘Assigned’ & click the (<<) button to move the base product from under ‘Assigned’ to under ‘Available’:

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7) Click the Save button

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8) You will receive a confirmation message:

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9) If you are completing the unassignment of add-ons, then return to Step 5 and repeat steps 5 – 9.

You will see under ‘My Account’ that the base product (and add-ons) are available for re-assignment to another user.

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