1) Log in to your Customer’s Control Panel (CCP)

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2) Select the ‘IBM Connections Cloud’ tab

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3) Select the ‘Subscription Management’ tab

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4) Select the subscription you want to cancel:

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5) Click the Remove IBM Subscription button:

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6) A confirmation message will pop-up, Click the OK button:

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7) You will receive a confirmation message that the subscription has been successfully removed.