Welcome to Microsoft Lync 2013 Hosting!

Lync consolidates conference calling, video/voice calls, instant messaging, as well as file sharing and archiving to a single, intuitive and easy to use collaboration platform. Lync is able to increase productivity, real time communication and ease of use while reducing your overall costs; making remote communication on any device as simple as checking your email. This starter guide walks you through some of the basic steps involved in setting up Lync for your users.

This guide is intended for resellers of our Lync hosted solutions products. It covers the basic setup and operation of Lync 2013, including:

If you have never used Lync before, we recommend that you follow the guide step-by-step to gain a good understanding of the product. After that, you can use the guide as a reference when needed.


Lync service needs to be enabled for each of your users in order for them to be able to use it. This can be done when creating your users, but if you did not add it when you were creating them, you can also do it manually later. Follow the link below for step-by-step instructions on enabling Lync for your users.

Enabling Lync for Your Users


Once Lync service is enabled for all of your service users who will be using it, they will need to download and configure the Lync client. You should be familiar with this process so that you can help them if required. Please see the link below for instructions for downloading and configuring the Lync client.

Downloading and Configuring the Lync Client

The article above shows how to download, install and configure Lynch for Windows and Mac, and also how to configure it manually if automatic configuration is not successful.

This completes the starter guide for Ingram Micro’s hosted Lync services. You should now have an understanding of the basic steps required to set up Lync services. For more information on Ingram Micro’s hosted solutions, see our Knowledge Base.