Resellers and Customers can log in to the Customer Control Panel to view information about the Customer’s Microsoft Account and purchased subscriptions. This article details the following:
- How to access the Microsoft CSP page in the Customer Control Panel
- Describes the interface and defines the displayed information
- Summarizes all functionalities that can be performed within the Customer Control Panel
Accessing the Microsoft CSP Page
1) Log in to the Customer Control Panel (CCP)
2) You can access the Microsoft CSP option both from the left-side menu or the ‘Home’ page:

3) The ‘Microsoft CSP’ page opens:
About the Microsoft CSP Page’s Interface
The ‘Microsoft CSP’ page can be divided into 2 sections:
1) The Customer’s Microsoft Account related information and functions (all functions are described in the Summary of Functions Performed on the CCP) and
2) Subscription related information and functions
Summary of Functions Performed on the CCP
Within the CCP, you can do the following:
- Check the provisioning status of a new subscription
- View information about a license
- View the temporary password (a use-one-time password provided by Microsoft)
- Set password for Admin’s access to the Microsoft Portal
- Purchase add-ons for Microsoft CSP subscriptions
- Synchronize data on CCP when changes are made on the Microsoft Portal
- Turn auto-renew on/off
- Renew a Microsoft CSP subscription
- Cancel a Microsoft CSP subscription