Q. What is Multi-Factor Authentication (MFA)?

A. Multi-Factor Authentication (MFA) is a security mechanism in which individuals are authenticated through more than one required security and validation procedure. It works by requiring two or more of the following authentication methods:

  • Something you know (typically a password)
  • Something you have (a trusted device that is not easily duplicated, like a phone)
  • Something you are (biometrics)

 Q. What actions do I need to take to implement a multi-factor authentication (MFA) solution?

A. Cloud Solution Provider (CSP) partners and control panel vendors (CPV) need to adopt a Multi Factor Authentication (MFA) solution. The MFA solution must be compatible with Azure Active Directory (AAD). The following actions are required:

Partner scenarios

Actions required

Partners using Partner Center APIs or Dashboard (Indirect providers, direct bill partners or resellers)

• Implement a MFA solution to access Partner Center APIs or Dashboard

Control panel vendors (CPV) integrating with Partner Center APIs

Implement a MFA solution to access Partner Center APIs or Sandbox Dashboard

Partners using control panel vendor solutions

Implement a MFA solution to access Partner Center APIs or Dashboard

Q. I use multiple tenants to transact, do I need to implement a Multi Factor Authentication (MFA) solution on them all?

A. A Multi-Factor Authentication (MFA) solution must be implemented on all active Cloud Solution Provider (CSP) tenants a partner uses

Q. If my company transacts through the CSP program in multiple countries, how will implementing a Multi-Factor Authentication (MFA) solution work?

A. A Multi-Factor Authentication (MFA) solution must be implemented on all active Cloud Solution Provider (CSP) tenants a partner uses.

Q. I am an Indirect Reseller and only transact though a distributor. Do I still have to do this?

A. For Cloud Solution Provider (CSP) partners transacting through a distributor, the distributor is responsible for implementing a Multi-Factor Authentication (MFA) solution.  All partners who access Partner Center Dashboard themselves must implement a MFA solution.

Q. Should I use or purchase Microsoft Azure Active Directory (AAD) premium?'

A. Microsoft allows you to choose among the various Multi-Factor Authentication (MFA) solutions available on the market to best fit your business needs.  Partners can choose any MFA solutions that are compatible with Azure Active Directory (AAD). Microsoft Azure Active Directory (AAD) premium is one of several options available which provide advanced Multi-Factor Authentication (MFA) capabilities

Q. I already have implemented a Multi-Factor Authentication (MFA) solution in our environment, what should I do?

A. Partners should check their Multi-Factor Authentication (MFA) solution is supported by Microsoft Azure Active Directory (AAD).