1. Login to your Customer Control Panel & click on ‘Account’ from the left-side menu options:

         mceclip0.png

 

  1. Click on ‘Subscriptions’:

    mceclip1.png
  2. Further, click on ‘Nomadesk’:

    mceclip2.png
  3. Click on ‘Disable Automatic Renewal’:

    mceclip3.png

         Note – If ‘Enable Automatic Renewal’ is visible here, it means that the auto renewal of the                           subscription has been disabled already.