Overview

If you (your customer) want to cancel the IMCO subscription service, you can place the cancellation order from the customer control panel.

Process

  1. Login to the Customer Control Panel.

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  1. Click on the Account from the left side menu.

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  1. Now click on the Subscriptions option to view the list of the subscription.

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  1. Click on the subscription’s name you want to cancel.

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  1. Click on the CANCEL SUBSCRIPTION button.

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  1. You will see a pop – up window. Select your Reason for Cancellation, provide your comment and click on the PROCEED button.

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  1. You will see the notifications in the notification area. Once the reseller will process the cancellation request, the subscription will be cancelled and terminated.

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