Welcome to your new Linux VPS or Windows VM with Parallels Plesk Panel!

Parallels Plesk Panel is one of the management control panels available through Ingram Micro Cloud. It is included with Business VPS (Linux) and Business VM (Windows) subscriptions, and it is available as an option with Custom VPS and VM subscriptions.

This Parallels Plesk Panel Starter Guide provides an overview of the basic setup, configuration and operation of the panel, including step-by-step instructions for many of the essential functions. We suggest that you take the time initially to follow through the entire guide to set up your account. After that, it can be used as a reference for using the Parallels Plesk Panel.

This guide assumes that you have already purchased your subscription with Plesk Panel. If you need help to purchase a subscription, see the Ingram Micro Cloud Hosted Solutions Reseller Starter Guide

The topics covered in this starter guide include the following:

Logging In to Parallels Plesk Panel

Once a VPS or VM with Parallels Plesk Panel has been provisioned, the Plesk control panel can be accessed through the Customer Control Panel or directly through the port. Follow the link below to see an article about how to log in using both of these methods.

Logging in to Plesk Panel

Managing the Plesk Panel Interface

The Parallels Plesk Panel has two main interface views: Power User view and Service Provider view. Follow the link below to see an article that explains the main differences between the two views, and how to switch between them.

Managing the Plesk Panel Interface

Creating and Managing Plesk Panel Accounts

There are two types of accounts that can be created within Plesk Panel. Reseller accounts are for those who resell hosting service to end users. Resellers accounts can be created by the account administrator; resellers cannot create accounts for other users. Customer accounts are for end users of hosting services. Customers cannot resell hosting services.

Creating and Managing Reseller Accounts in Plesk

Creating and Managing Customer Accounts in Plesk

Managing FTP Access in Plesk Panel

If you want to manage the content of your website using FTP connections, you will need to first create FTP user accounts in Plesk Panel. Navigate to the article below for step-by-step instructions explaining how to manage FTP access in Plesk.

The number of accounts that can be created on a particular domain is restricted with the “Maximum number of additional FTP accounts” domain limit, or by the client limit of the same name.

Creating FTP Accounts in Plesk

Creating and Managing Databases

In most cases, you will use a database along with a dynamic web page language to create and manage your website. Your website data is stored within the database so that it can be easily accessed by web page and viewed by your website users. Navigate to the article below for instructions on creating databases, creating databases, and logging in to the database.

Creating and Managing Databases in Plesk Panel

Managing Email Using Plesk Panel

Within the Plesk Panel, you can manage mailboxes for your users. The first step you need to take is Setting Up the Mail Server. Once you have set this up, you will need to create and manage your users’ mailboxes and email addresses. See the articles below for more information on managing email using Plesk Panel.

Creating Email Accounts in Plesk Panel

Turning on Mail Forwarding in Plesk Panel

Adding and Removing Email Aliases

Removing Email Addresses

Creating Mailing Lists

Managing Firewall in Plesk Panel

Parallels Plesk panel comes with a configurable firewall. Below you will find instructions for configuring your Firewall to protect your server from unauthorized access. The instructions differ for Linux-based and Windows-based servers, so follow these links based on which operating system your server is based on.

Managing Linux-Based Plesk Firewall

Managing Windows-Based Plesk Firewall

Managing DNS in Plesk Panel

Finally, you will want to set up your domain’s DNS records. This can be done from within Parallels Plesk Panel. Follow the link below to see our knowledgebase article about managing DNS in Plesk Panel.

Managing DNS in Plesk Panel


This completes the basic setup of your Linux-based VPS or Windows-based VM with Parallels Plesk Panel. If you need more in-depth information about managing your server, please see our knowledge base at https://ingrammicro-assist.freshdesk.com/.