1) If this is the first Microsoft order with Ingram Micro under the Customer domain, you’ll receive a Welcome email containing a username and password. The username will always begin with “admin”.

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If the Customer domain has existing Microsoft services with Ingram Micro, you should have already been provided this Welcome email and the username admin@XXX.onmicrosoft already exists. You can find this username within the Azure tile of the Customer Control Panel (CCP).

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2) You can either access the Azure Portal but clicking on the hyperlink within the Welcome email or by clicking the “Log In” button under the Azure tile of the CCP.

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3) The Azure portal login web page opens

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4) Enter the login credentials and click on the Sign in button. If this is your first time logging into a Microsoft portal using the admin@XXX.onmicrosoft username, you’ll be prompted to create a new password. Refer to the Welcome email for the temporary password.

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5) You will be redirected to the Enter and verify your new password page

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6) Click the Finish button

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7) You will receive a confirmation message that your password has been successfully reset

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Once your new password has been created, you can access your MS Azure portal at anytime with your username and password.

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