1) Log in to the Customer Control Panel (CCP)


2) Select the Azure subscription


3) On the ‘Azure’ page, click the MANAGE option on the ‘Administration’ tile


4) On the ‘Administration’ page, click the ACTIONS > ‘Cancel Subscription’ option on the ‘Subscription’ tile.


5) In the ‘Do you want to cancel “Azure CSP”?’ pop-up window:

  • select a reason for cancelling the Azure subscription from the list of dropdown options
  • (optional) Enter additional comments in the ‘Your Comment’ box.
  • Click on the PROCEED button.


6) You will receive a confirmation alert stating "CANCELLATION REQUEST SUBMITTED".

Important Note: It takes minimum 5 days for processing the cancellation request for any Microsoft Azure subscription.