1) Log in to the Customer Control Panel (CCP)

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2) Select the Azure subscription

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3) On the ‘Azure’ page, click the MANAGE option on the ‘Administration’ tile

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4) On the ‘Administration’ page, click the ACTIONS > ‘Cancel Subscription’ option on the ‘Subscription’ tile.

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5) In the ‘Do you want to cancel “Azure CSP”?’ pop-up window:

  • select a reason for cancelling the Azure subscription from the list of dropdown options
  • (optional) Enter additional comments in the ‘Your Comment’ box.
  • Click on the PROCEED button.

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6) You will receive a confirmation alert stating "CANCELLATION REQUEST SUBMITTED".

Important Note: It takes minimum 5 days for processing the cancellation request for any Microsoft Azure subscription.