Customers and Users can send and receive secure messages once they are logged into the Secure Messaging Customer Portal using their unique links.
- Log in to the Customer Control Panel
- From the left-side menu options select Secure Messaging App
- On the ‘Secure Mailbox Users’ page, select the ‘Customer Portal’ tab and click on the Webmail
- You will be redirected to Trend Micro Webmail Page. Check the username and click on Next
- Enter the user’s credentials and click on the Secure Login.
Users can access the Customer Portal from their email invites:
- Open the Email invite and click on the secure link.