1. Login to your Customer Control Panel & click on ‘Account’ from the left-side menu options:

mceclip0.png

 

  1. Now click on ‘Subscriptions’:

mceclip1.png 

 

  1. Click on the relevant Entrust subscription:

mceclip2.png 

 

  1. Click on ‘Cancel Subscription’:

mceclip3.png 

 

  1. Provide the reason for Cancellation & click on ‘Proceed’:

 mceclip4.png

 

  1. Once the cancellation request has been submitted, please get in touch with your Reseller to proceed.

mceclip5.png

  1. Once the subscription is cancelled, the status will change from ‘Active’ to ‘Terminated’: