If you wish to discontinue the ESET services and want to cancel the subscription, so you can do this from the Customer Control Panel.


  1. Login to the Customer Control Panel. Please refer the article - How to Log in to Customer Control Panel from Unified Reseller Control Panel to know how to do so. mceclip0.png 

  2. Click on the Account from the left side menu.  

  3. Now click on the Subscriptions under the Account section.

  4. Now select the subscription from the list of the subscriptions. mceclip3.png 

  5. Now click on the CANCEL SUBSCRIPTION button at the subscription information page. mceclip4.png 

  6. On the pop – up window select the Reason for Cancellation, provide your comment and click on the PROCEED button. mceclip5.png 

  7. Once the Cancellation request is submitted, contact to your reseller to complete the request.