FAQ-How can an Administrator recover lost credentials ? Print

Modified on: Mon, 8 Feb, 2021 at 6:10 AM

The Administrator can always find the Portal’s login credentials in the email, sent by Spamina, after the enabling process is complete.


If the Administrator cannot find this email then either the Administrator can use the lost password option (on the Spamina Portal) or you, as the Reseller, can login to the Customer Control Panel (CCP) and create a new password.

Following are the steps for creating a new password from the CCP:

  1. Log in to your Customer Control Panel (CCP)

  2. Click Spamina Cloud Management

  3. Create and confirm new password and click Submit button.

  4. Click Refresh provisioning data button.

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