In order to successfully attach a user to a Customer’s Trend Micro Cloud App Security (TMCAS) license, the user should be a Global Administrator.

This article describes how to assign Global Administrator rights to a user from the Microsoft Portal.

How to: Assign Global Administrator Rights to a User


1) Log in to Microsoft Office portal (click this link)

Note: If you lost your Microsoft Office portal access credentials, you can follow this link to learn where to go to retrieve them.

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2) The Office portal ‘Home’ page opens

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3) Click the Admin button

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4) The ‘Office 365 admin center’ page opens

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5) From the list of menu options on the left side of the page, select ‘Users’


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6) ‘Users’ expands to show ‘Active Users’, ‘Deleted Users’ and ‘Partner Relationships’

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7) Select ‘Active Users’

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8) ‘Active Users’ page opens on the Dashboard

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9) Tick the checkbox corresponding to the user you want to assign Global Administrator rights to

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10) The selected user’s name and different settings that can be changed for that user appears on the right side of the page

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11) Click on the ‘Edit User Roles’ option

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12) The ‘Edit user roles’ opens

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13) Select the ‘Global administrator’ option

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14) Click the Save button

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15) You will receive a confirmation message that the user’s role has been updated

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Now you may proceed to assign the TMCAS license to this user.

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