Overview

Ingram Micro supports Azure Government as a CSP Provider. Azure Government is specific to State, Local, and Federal agencies with datacenters separate from the Commercial datacenters; where no data co-mingles and is secure and protected by different compliance standards. 

GCC ≠Azure Government


Create a Subscription

Process A

  1. Microsoft must approve the End Customer as a qualified entity to use Azure Government resources. Customer must fill out the Microsoft Government General Validation form to initiate the approval process. Microsoft typically takes 2-3 business days to review and resolve the validation request. This validation must occur before proceeding with the creation of an Azure Gov tenant and subscription. If Microsoft doesn’t approve, Ingram Micro cannot proceed with this process. 

  2. Once the End Customer has been approved, complete the Azure Government Subscription Request and notify your IaaS Sales Rep of the opportunity. Request is routed to the IaaS Team for processing. The Reseller Point of Contact (POC) receives a copy of the submission.

  3. Once processed, the Reseller POC receives an email confirmation providing the new Azure Subscription and Azure Gov Tenant ID from servicesorders@ingrammicro.com. The Microsoft User ID and Password will also be provided.


Process B

  1. Microsoft must approve the End Customer as a qualified entity to use Azure Government resources. Customer must fill out the Microsoft Government General Validation form to initiate the approval process. Microsoft typically takes 2-3 business days to review and resolve the validation request. This validation must occur before proceeding with the creation of an Azure Gov tenant and subscription. If Microsoft doesn’t approve, Ingram Micro cannot proceed with this process.

  2. Because the End Customer Government Tenant already exists, a relationship between this tenant and Ingram Micro must be established. Customer must create a Support Request via the Azure Government Portal. Send these instructions to your Customer for creating the request.

  3. Once the relationship has been established and confirmed, complete the Azure Government Subscription Request and notify your IaaS Sales Rep of the opportunity. Request is routed to the IaaS Team for processing. The Reseller Point of Contact (POC) receives a copy of the submission.

  4. Once processed, the Reseller POC receives an email confirmation providing the new Azure Subscription from servicesorders@ingrammicro.com.


Process C

  1. Complete the Azure Government Subscription Request. Request is routed to the IaaS Team for processing. The Reseller Point of Contact (POC) receives a copy of the submission.

  2. Once processed, the Reseller POC receives an email confirmation providing the new Azure Subscription from servicesorders@ingrammicro.com.

FREQUENTLY ASKED QUESTIONS (FAQs)

  1. The GCC Program is NOT the same as Azure Government. GCC is transacted within a commercial Microsoft Partner Center. Azure Government is transacting within a Government Microsoft Partner Center. GCC tenants cannot be the same as the Azure Government tenants.

  2. Microsoft must approve the End Customer as a qualified entity to use Azure Government resources. Customer must fill out the Microsoft Government General Validation form to initiate the approval process. Microsoft typically takes 2-3 business days to review and resolve the validation request. This validation must occur before proceeding with the creation of an Azure Gov tenant and subscription. If Microsoft doesn’t approve, Ingram Micro cannot proceed with this process.

  3. Ingram Micro Cloud Support offers Tier 2 support for Partners with Azure Government subscriptions. Partners can contact support via phone, email, or chat. Ingram Micro Cloud Support.

 

Azure Security

  1. Azure Commercial Cloud is authorized for FedRAMP Moderate Impact Level 2
  2. Azure Government is authorized for FedRAMP High Impact Level 4 and 5
  3. Azure Government Secret datacenters for DoD Impact Level 6


Azure Gov Invoicing

  • Azure Gov Reseller Invoices are provided via our traditional methods and can be easily accessed though the BillTrust platform. Each End Customer’s Azure Gov Subscription will reflect as 1 line item on the invoice indicating the total cost of Azure Government services. 
  • Azure invoices are 30 days in arears.
  • Ingram is unable to provide usage reports with associated costs for Azure Government subscriptions

Important Links 


Have further questions?
Contact our team at IaaS@ingrammicro.com