On the Mapping screen, you can map your customers and products between Cloud Marketplace and ConnectWise.
There are three ways to link your customers between Cloud Marketplace and ConnectWise:
There are two ways to link your products between Cloud Marketplace and ConnectWise:
- Through the subscription synchronization wizard, during subscription synchronizing.
- Through the Mapping screen.
To link your products using the Mapping screen, complete the following steps:
- In your UX1 for Resellers, click Integrations.
- On the ConnectWise tile, click Manage to enter your dashboard.
- On the dashboard, click the gear icon and select Mapping.
- In the Products tab of the Mapping screen, select a product you want to link from a drop-down box.
- You can unlink a product by selecting it and clicking Unmap.
- Also, in the Fee Mapping pane, you can map a Cancellation Fee with a product before their synchronization.