The main idea of synchronizing between Cloud Marketplace and Autotask is to allow a reseller to easily process order placement and invoicing within the two systems.

After the initial integration of Autotask with Cloud Marketplace, synchronization tasks are created for every existing active customer subscription. When a new subscription is provisioned or a change in a subscription occurs, a corresponding task is created for synchronization between Cloud Marketplace and Autotask. These tasks are created after clicking Check Changes to update a task list.

If no tasks were created after clicking Check Changes, orders that are no older than one month will be processed. If tasks exist, orders after the creation date of the last task will be processed.