Adobe Cloud Products can’t be cancelled mid-term. Adobe Cloud only allows the option to not auto-renew the Product and relevant quantities at the Adobe Account Anniversary Date.

Placing a Subscription Cancellation Order on Ingram CMP will remove the auto renew option on all Adobe Subscriptions for the Adobe Account. this means that the respective Adobe Subscriptions under the Adobe Account will expire on the anniversary date.

Customers will be able to use the purchased licenses until that date.

Note: This operation can’t be reverted from CMP.

  1. You can cancel the subscription from the Subscription Information tab on the Cloud Marketplace, and selecting the Cancel Subscription option, as shown below. 

  2. Click on Proceed to cancel the auto-renewal of the subscription.