This article compiles the local email addresses, phone numbers, support websites, and Ingram Micro Modern Support business hours for various countries.
To deliver a best-in-class support experience for our valuable partners, Ingram Micro Cloud has launched a new Modern Support experience. This new initiative includes certified local Ingram Micro support personnel to assist our cloud channel partners with all Xvantage Platform questions regarding billing, administrative, and technical inquiries.
Our partners can access Modern Support during:
- Local business hours – to log any issue or request.
- Off-business hours & holidays – to log critical issues.
Our partners can access Modern Support via Email, Phone, or Chat using the details in the table below.
Note: For self-service, our knowledge base Solutions: Xvantage consists of helpful support articles that can be leveraged to explore various how-to processes and learn best practices for managing subscriptions and products purchased through Ingram Micro.