About Support

Modern Support - Contact Directory
With the goal of delivering a best-in-class support experience for our valuable partners, Ingram Micro Cloud has launched a new Modern Support experience. T...
Tue, 15 Jun, 2021 at 4:02 PM
02 L2 Channel Support for the META Region
If you belong to the META Region and you are looking on how to contact the Service Desk for your technical concerns, kindly refer to the support information...
Fri, 25 Dec, 2020 at 2:26 AM
03 Reference Guide - Ingram Micro Support
Overview Ingram Service Desk is committed to providing world-class support and can be contacted by chat, email and telephone seven days a week, 24 hours a ...
Mon, 11 Jan, 2021 at 8:34 AM
Modern Support Self Service Portal (SSP) - How to login
Ingram Micro Cloud has launched a new Modern Support experience with the goal of delivering a best-in-class support experience for our cloud channel partner...
Thu, 1 Apr, 2021 at 2:15 PM
Modern Support Self Service Portal (SSP) - How to create a ticket
The Modern Support Self Service Portal (SSP) allows our partners to create a new support ticket and report an issue to the Ingram Micro Modern Support agent...
Thu, 1 Apr, 2021 at 2:09 PM
Modern Support Self Service Portal (SSP) - How to manage tickets
The Modern Support Self Service Portal (SSP) allows our partners to view and manage the tickets that they have raised. The SSP can be used to:  View Ticke...
Thu, 1 Apr, 2021 at 2:14 PM
Modern Support - Contact Directory for End-Customers to report Microsoft Office 365 issues
With the goal of delivering a best-in-class support experience for our valuable partners, Ingram Micro Cloud has launched a new Modern Support experience. T...
Tue, 1 Jun, 2021 at 2:12 PM