Cloud Marketplace - Starter Guide

01 Activating Your Ingram Micro Cloud Marketplace Account
The first time you log in to the Ingram Micro Cloud Marketplace as a reseller, you will be prompted to activate your account. It only takes a couple of minu...
Fri, 29 Jan, 2021 at 5:41 AM
02 How Do I Set the Security Question and Answer for The Staff User?
Overview You can create the staff users from the Unified Control Panel and can set the security question and answer for the user from the Classic Reseller ...
Fri, 29 Jan, 2021 at 5:45 AM
03 How do I sign up for notifications on Marketplace updates and downtime
Overview This article will provide you with the necessary information about Ingram Micro Web Push Notification. This will allow you to stay up to date with...
Fri, 29 Jan, 2021 at 5:50 AM
04 How to activate and configure your White-Label Marketplace
The White-Label Marketplace provides you the ability to sell more efficiently to your customers. To foster brand recognition and trust, you can now brand yo...
Fri, 29 Jan, 2021 at 5:59 AM
05 How to Add a New Customer to Unified Reseller Control Panel
Overview This document will provide you necessary information about how to create a new customer account in the new reseller control panel. Process Logi...
Fri, 29 Jan, 2021 at 6:04 AM
06 How to Cancel the Customers’ Subscription from the Unified Reseller Control Panel
Overview You can place the Cancellation Order from your Reseller Control Panel, but cannot complete it anymore. As you place the Subscription Cancellation ...
Fri, 29 Jan, 2021 at 6:08 AM
07 How to Cancel Your Subscription from the Unified Reseller Control Panel
Objective You can cancel your subscription right from the new Unified Reseller Control Panel.   Log into your Reseller Control Panel. Click on the Acco...
Fri, 29 Jan, 2021 at 6:12 AM
08 How to Change the Customers’ Subscription Plan from the Unified Reseller Control Panel
Objective Now you get the option to change the subscription plan, resource, billing of the subscription from the Unified Reseller Control Panel. NOTE: Thi...
Fri, 29 Jan, 2021 at 6:21 AM
09 How to Check the Status of the Support Ticket / History of the Support Ticket at Ingram Micro Self Service Portal
Overview If you have raised a request with Ingram Micro and want to know the status of the support ticket or the history of the opened support tickets. Ple...
Fri, 29 Jan, 2021 at 6:30 AM
10 How to Disable/ Enable Auto – Renew of the Customers’ Subscription from the Unified Reseller Control Panel
Objective If you wish to disable/ enable the Auto – renewal of the subscription of any customer, so you don’t required to switch to Classic Panel or login ...
Fri, 29 Jan, 2021 at 6:50 AM