Billing - Net Terms - FAQs

00 Wire transfer, EFT and Check payments details for submitting payments for invoices
Refer to Table 1. to find the bank account or check address (if available) details available for your country to submit payments Cloud marketplace invoices....
Fri, 14 May, 2021 at 8:34 AM
01 What is the approval process for using “Net 30 Terms”?
New Resellers: If you select ‘Net 30 Terms’ as your payment option at the time you set up an account, you will be able to transact business on Net 30 day te...
Mon, 17 May, 2021 at 7:03 AM
02 About the ‘Credit Hold’ Status on Your Account
Credit Hold status on your resellers account does not affect customers’ services, all active subscriptions keep running. Unfortunately, new orders/ renewal ...
Mon, 17 May, 2021 at 5:21 AM
03 Can a Net Terms reseller add a new credit card?
No, it is not possible to add a new credit card. Notice of Change to the Acceptance of Credit Card Payments (applicable to Net Term Resellers).
Mon, 17 May, 2021 at 7:10 AM
03 Can I change an existing Credit Card payment terms over to “Net 30 Terms”?
Yes, please send a request to IMCloudServiceDesk@cloud.im or get in touch with your Ingram Micro sales representative.  
Mon, 17 May, 2021 at 7:09 AM
04 Can I make a partial payment?
Yes. Net Terms Partners can make partial payments for outstanding invoices, just as long as the amount is fulfilled in full before the invoice due date. You...
Mon, 17 May, 2021 at 7:25 AM
05 Can Net Terms reseller use a credit card to pay outstanding invoices?
Yes, provided that the credit card is already saved on the account and not expired. Once expired, the system will no longer allow you to add a new credit ca...
Fri, 25 Dec, 2020 at 9:54 AM
06 How long does the transfer take from Credit Card to Net Terms?
Your request may take up to 3 business days. The request will be subject for review and once finalized, you will be notified.
Fri, 25 Dec, 2020 at 9:55 AM
07 How to: Use Existing Credit to Clear Open/Unpaid Invoices
Credit balances and credit memos can be used to pay open invoices. Here is how: For Prepaid accounts, credit balances will automatically be applied toward...
Fri, 25 Dec, 2020 at 9:56 AM
08 If a Net Terms reseller has a credit card on file but "auto-payment"s is off, can it still be used?
Yes, but payment must be initiated manually. The reseller must locate the outstanding documents and pay them with the existing credit card on file. Notice ...
Wed, 13 Jan, 2021 at 6:21 AM