IngramCloud

Credit Hold status on your resellers account does not affect customers’ services, all active subscriptions keep running. Unfortunately, new orders/ renewal ...

All new subscriptions (monthly and annually), and new add-on licenses that were ordered in the past and current billing period will be included in the next ...

Yes, but this is possible for only Net Term Account Users. All of your transactions during a billing period and recurring charges for past purchases will sh...

Invoices will include purchases made for all customers.  At this time a single invoice by end customer is not available.

To better understand consolidated invoicing, see the attached: i) Consolidated Invoicing Model: is a representative of invoice sequence based on purchase ...

Note: This change is applicable only to our Net30 Partners. Ingram Micro Cloud is moving to a single invoicing event for our reseller-partners per month, r...

For US VAR - To make a change to your account’s company name, Tax Registration ID, Postal Address,  please send an email request to accountchangerequest@ing...

For All Countries VAR - Contact billing team. 

To retrieve copies of historical invoices generated prior to April 2nd, 2018 you will need to contact the customer support team at IMCloudServiceDesk@cloud....

An invoice can now be paid by "Credit Balance" which includes any unapplied payments and credit memos  Documents to pay – invoices and debit mem...